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Frequently Asked Questions

Everything you need to know about our products, ingredients, and where to find us.

Topics

Products

Are your products gluten-free?

No, our cookies are not gluten-free. Most of our products are made with wheat flour, and some varieties also contain rye or spelt. If you have a gluten allergy or celiac disease, we do not recommend consuming our products.

Are all Shasha products vegan?

No. While many of our products are dairy-free, not all are vegan. Some varieties contain egg. Please check the ingredient list on the specific product for the most up-to-date information.

Are your products nut-free?

Our products are manufactured in a peanut-free and tree nut-free facility, making them a great option for individuals looking to avoid peanuts and tree nuts. We follow strict manufacturing practices to help maintain a nut-free production environment.

What is the shelf life?

The shelf life depends on the product packaging:

300 g bags: 8 months
250 g and 340 g tubs: 7 months

To maintain freshness and quality, store the product in a cool, dry place and reseal the package after opening. Please refer to the Best Before date printed on the package for the specific product.

Buying

Do you ship internationally?

Yes. ShaSha products are available through select retailers and distributors across the United States. Availability may vary by region. If you can't find our products near you, please contact us, and we'll be happy to help you locate a retailer or direct you to an online purchasing option.

Are products available in the US?

Yes. ShaSha products are available through select retailers and distributors across the United States. Availability may vary by region. If you can't find our products near you, please contact us, and we'll be happy to help you locate a retailer or direct you to an online purchasing option.

Where can I buy Shasha snap cookies?

ShaSha Snap Cookies are available at select grocery stores, specialty retailers, and online. You can find our products at retailers such as Loblaws, Zehrs, Your Independent Grocer (YIG), Valu-mart, Fortino's, No Frills Atlantic, No Frills Ontario, No Frills West, Real Canadian Superstore, MAXI (Quebec), Sobeys, Foodland, Longo's, Metro, Whole Foods Market, CM, Winners, Homesense, Goodness Me! Ambrosia Natural Foods, Nature's Emporium, Walmart, Costco.ca, Voila and Amazon, depending on your location.

Visit our Where to Buy page on our website to find a retailer near you, or contact us if you need help locating a specific product.

Ingredients & Nutrition

What is spelt flour?

Spelt is an ancient variety of wheat that has been enjoyed for centuries. It has a mild, slightly nutty flavor and provides a source of fiber, protein, vitamins, and minerals. Although some people find spelt easier to digest than modern wheat, it is not gluten-free and is not suitable for individuals with celiac disease or a gluten allergy.

Do products contain artificial additives?

No. ShaSha products are made with no artificial flavours, colours, or preservatives. We use simple, high-quality ingredients to create delicious, clean-label snacks you can feel good about enjoying.

About Shasha

Where are products made?

All ShaSha products are proudly made in Toronto, Ontario, Canada. Our cookies are manufactured in our peanut-free, tree nut-free, and dairy-free facility, where we are committed to producing high-quality baked goods using carefully selected ingredients.

How can I become a retailer?

We'd love to partner with you! If you're interested in carrying ShaSha products, please contact our sales team at SalesandMarketing@shashabread.com with your business name, location, and contact information. A member of our team will be happy to discuss our product range, pricing, and ordering options and help you get started.